FAQs
Is the shipping free?
Yes, we offer free shipping on all orders, ensuring you can enjoy our premium chocolate without any additional costs.
When will I receive my item?
Our chocolates are handmade and freshly prepared daily, which requires a processing time of 1-3 business days before shipping. After dispatch, the estimated delivery time is 4-5 business days. Free shipping is available on orders over $99. You will receive a tracking number once your order is shipped.
With the express shipping option, it is expected to be delivered in approximately 2-4 business days after your product is delivered to the carrier. However, these periods may be extended on special days and on special days.
Can I change or return my item?
Due to the perishable nature of our chocolates, we do not accept returns. However, we stand behind our quality with a satisfaction guarantee. If you encounter any issues, please contact our support team for assistance.
Since we do not work as a company on Saturday and Sunday, the orders will start shipping on Monday.